You may return products within 14days of purchase if new or unused  and when ever possible in it original packaging. If you want to cancel or return your order you must contact us within 14days after receiving the item. Please not certain items can not be returned (EXCEPTIONS TO THE RETURNS POLICY- see  details below). 

Exceptions to the Returns Policy

The following execptions apply to our returns policy. All pierced jewellary items and cosmetics  and necklaces can not be returned  or exchaged  for hygiene reasons  if unwrapped or unsealed unless faulty 

Returns by post 

To return an item call ER on 0798 578 6381.  The item should be sealed or secured  and taken to post office. Ensure you obtain and keep your receipt until your account is credited.

Elegant Rise has the right to amend these terms and conditions. Your statutory rights are not affected 

Free delivery with the UK if your purchase is £50 or over